FAQ

Do you have any questions about buying and selling  a loan?

Using the platform

How do I register on Loan eMarket?

Just head to the home page or click here, enter your info, select what kind of member you would like to be and then open up the platform to see all of the loans. Remember: different members can view different types and quantities of loans. 

How can I set up a customized confidentiality agreement for interested members? 

You can download a confidentiality agreement template directly from our website by clicking here. However, if you need more help, contact us at info@loanemarket.com and we will send you different types of confidentiality agreements according to your needs.

Buying loan

How do I buy a posted loan?

By clicking on the loan information, an email will be automatically sent to us or, if applicable, directly to the seller of the loan who will contact you in order to continue with the purchase process. Normally you will be directed to a way of accessing a “data room” (virtual access to confidential information) where you can find additional confidential information on the loan. At that moment, you will be in direct contact with the seller, or with us who will act as a spokesperson for the seller. Our “data room” complies with all the necessary requirements in order to guarantee the information’s confidentiality, in accordance with the Spanish Data Protection Law. In any case, we would be happy to help you throughout the process if you contact us directly atinfo@loanemarket.com.

How do I contact or send an email to a seller who has posted a loan?

When you click on the link for the specific loan or loan pool, you can send an email directly to the advertiser. However, if you have any questions or if for whatever reason you can’t send the email, please contact us at info@loanemarket.com and tell us which loan or loan pool you are interested in and we will help you get in touch with the seller. 

How do I know if a seller is approved to sell? 

All of our advertisers are approved to sell loans in Spain. If you click on the loan information tab, you can check where the loan is coming from. It will usually be a financial entity approved by the Bank of Spain. However, if you have any questions, contact us at info@loanemarket.com and we will tell you exactly where the loan comes from and their respective credentials.  

How do I contact or send an email to a seller who has a published loan?

When you click on the link of the specific credit or credit packages, you can send an email directly to the advertiser. However, if you have any doubts or for whatever reasons you are not able to do it, please tell us which credit or credit packages you are interested in at info@loanemarket.com and we will help you get in touch with the seller.

Selling a loan

Is there a commission or fee that is generated when selling a loan?

If you are buying the loan, you don’t have to worry about the commission since it is charged directly to the seller. If you are a seller or want to sell a loan, please contact us at info@loanemarket.com and we will send you our price list for posting.

Do you still have more doubts?

Leave us your contact details and a consultant will get in touch with you.